Find a Trusted Natural Health Practitioner Online or In Your Local Area

Find a Trusted Natural Health Practitioner Online or In Your Local Area

How to check someone before you book

Find  a Trusted Natural Health Practitioner Online or In Your Local Area

Start by looking for a particular practitioner, service or health condition in your area.

Five minutes, before you hand over a card

Booking a treatment usually involves getting undressed in a room with someone you have never met. It is worth five minutes of checking first, and almost nobody does it because nobody explains how.

Look them up on the register

The AHPRA public register is free and searchable by name. Acupuncturists must appear on it. Massage therapists and beauty therapists will not, because those professions are not registered that way — so an empty result means different things depending on who you searched for.

When they do appear, check that the registration is current and whether any conditions are attached.

For the unregistered professions, check the association

Remedial massage therapists generally belong to an association that sets training standards and takes complaints. Ask which one, then look up the member directory yourself. Health fund rebates usually depend on that membership too, so it is a practical question as much as a safety one.

Ask about insurance, and about complaints

"Do you hold professional indemnity insurance, and where would a complaint go?" Two sentences, and the speed of the answer tells you most of what you want to know.

Read the website like an inspector

Before contacting anyone, read how they advertise. In Australia a registered health service may not publish testimonials about clinical care, may not promise results, and may not frighten people into booking.

A page of before-and-after claims, or "clients say it changed their life", is a signal about compliance, not about quality of treatment. And on the beauty side the line gets crossed constantly, so it is the place to look hardest.

The things that should end it

  • a promised result
  • pressure to buy a package before anyone has assessed you
  • being told not to mention it to your doctor
  • a treatment recommended before a single question about your health

And for the room itself

Ask what the draping arrangements are, whether you can ask for pressure to change mid-treatment, and whether someone will be within call. Those are ordinary questions and should get ordinary answers.

Find  a Trusted Natural Health Practitioner Online or In Your Local Area

Find a Trusted Natural Health Practitioner Online or In Your Local Area